Custom Orders:
LJB welcomes custom orders. I will work with you every step of the way to create the piece of jewelry that steals your heart. A 25% Non refundable fee is required before any custom work is started. The non refundable fee will be applied to final price. Fee covers materials and cancellations. It is my desire to design to your approval, and I am very flexible in resolving any concerns, please communicate any questions you have during any step of the process. Stress free is my goal for custom orders. When deciding on a piece please feel free to browse the site for suggestions. Let me know your favorite color, stones or other materials.
Payment:
Paypal is my method of receiving payment. You don't have to have a paypal account to complete your purchase. Payment is due at the time of purchase. Any orders not paid in 24 hours will be canceled.
Shipping:
Shipping is done on Monday, Wednesday and Fridays by 5 P.M., this excludes major holidays and inclement weather. Packages will be mailed to the address on your paypal unless otherwise noted. LJB cannot be responsible for lost or damaged packages that have not been insured by you once I give them over to the Postal Service. Please use the contact form to be invoiced for combined shipping discounts. Standard shipping is the general service used, if you'd like another form of shipping or insurance please use the contact us form.
Refunds or Exchanges:
Please shop with confidence, satisfaction is my #1 priority and if you are not pleased for any reason, I will do all reasonably possible to make it right. First suggestion for resolution modifying or fixing any concerns, if this is not appeasing 100% refund minus shipping will be given for items returned within 72 hours of receipt of merchandise. Please do not return an item before contacting me for return instructions. Shipping charges are non refundable. Merchandise in new and original condition with original packaging may be returned within 3 days of delivery date. After 3 days, all sales are FINAL. Buyer is responsible for return shipping cost. LJB is not responsible if the package is lost in transit and tracking confirmation has not been purchased. Custom orders are not refundable.
Modifications and Repairs:
Use the contact us form for request for modifications on existing jewelry on the site etc... ear wires, closures, lengths or sizes. Have a LJB piece already and need maintenance, please contact us. All Earring wires are Hypo allergenic unless specified.
LJB welcomes custom orders. I will work with you every step of the way to create the piece of jewelry that steals your heart. A 25% Non refundable fee is required before any custom work is started. The non refundable fee will be applied to final price. Fee covers materials and cancellations. It is my desire to design to your approval, and I am very flexible in resolving any concerns, please communicate any questions you have during any step of the process. Stress free is my goal for custom orders. When deciding on a piece please feel free to browse the site for suggestions. Let me know your favorite color, stones or other materials.
Payment:
Paypal is my method of receiving payment. You don't have to have a paypal account to complete your purchase. Payment is due at the time of purchase. Any orders not paid in 24 hours will be canceled.
Shipping:
Shipping is done on Monday, Wednesday and Fridays by 5 P.M., this excludes major holidays and inclement weather. Packages will be mailed to the address on your paypal unless otherwise noted. LJB cannot be responsible for lost or damaged packages that have not been insured by you once I give them over to the Postal Service. Please use the contact form to be invoiced for combined shipping discounts. Standard shipping is the general service used, if you'd like another form of shipping or insurance please use the contact us form.
Refunds or Exchanges:
Please shop with confidence, satisfaction is my #1 priority and if you are not pleased for any reason, I will do all reasonably possible to make it right. First suggestion for resolution modifying or fixing any concerns, if this is not appeasing 100% refund minus shipping will be given for items returned within 72 hours of receipt of merchandise. Please do not return an item before contacting me for return instructions. Shipping charges are non refundable. Merchandise in new and original condition with original packaging may be returned within 3 days of delivery date. After 3 days, all sales are FINAL. Buyer is responsible for return shipping cost. LJB is not responsible if the package is lost in transit and tracking confirmation has not been purchased. Custom orders are not refundable.
Modifications and Repairs:
Use the contact us form for request for modifications on existing jewelry on the site etc... ear wires, closures, lengths or sizes. Have a LJB piece already and need maintenance, please contact us. All Earring wires are Hypo allergenic unless specified.